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Problem with the HUE Ambient light setting

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(@jacksonrao)
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Joined: 4 days ago
Posts: 4
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When I was trying to use the ambient light feature in SIMHUB, I encountered an issue where the HUE light group was successfully added, but it couldn't be used properly. Moreover, SIMHUB was unable to capture the screen of my SURROUND display, and it couldn't show the current screen content.

In the SIMHUB log file, it shows that at

14:04:48.380, there was an error: "Screen capture error for \\.\DISPLAY1 SharpDX.SharpDXException: HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: The specified device interface or feature level is not supported on this system. at SharpDX.Result.CheckError() at SharpDX.DXGI.Output1.DuplicateOutput(IUnknown deviceRef) at SimHub.ScreenCapture.MonitorCapture.AllocateDuplication(Device device, Output1 output1) at SimHub.ScreenCapture.MonitorCapture.Capture()".

 


   
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(@jacksonrao)
Active Member
Joined: 4 days ago
Posts: 4
Topic starter  

I was trying to use another computer set, single 4K monitor working perfectly.

The original Simrig using triple 4k monitor, with 11520x2160p resolution. 

Wonder if the ultrawide resolution cause the problem?


   
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(@jacksonrao)
Active Member
Joined: 4 days ago
Posts: 4
Topic starter  

anyone?


   
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(@jacksonrao)
Active Member
Joined: 4 days ago
Posts: 4
Topic starter  

anyone?


   
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